Terms of Service

FounderHQ LLC is a Wyoming limited liability company providing startup advisory and professional services primarily relating to:

• Startup investor readiness
• Fundability assessment and analysis
• Fundraising preparation
• Financial modeling and financial planning
• Market sizing and analysis
• Business model development
• Go-to-market strategy
• Pitch deck and investor-material development
• Investor narratives and investment cases
• Due diligence preparation
• Startup strategy
• Data room preparation
• Business planning
• Founder advisory
• Educational resources, templates, frameworks, and guides
• Related startup and business advisory services

Our services are designed to help founders better understand, prepare, structure, and communicate their businesses.

You must be legally capable of entering into a binding agreement to use paid FounderHQ services.

If you use FounderHQ on behalf of a company, startup, organization, or other legal entity, you represent that you have authority to act on behalf of that entity and agree to these Terms on its behalf.

You are responsible for ensuring that your use of FounderHQ complies with laws applicable to you and your business.

These Terms provide the general terms governing your relationship with FounderHQ.

Certain professional engagements may also be governed by additional documents, including:

• Proposals
• Statements of work
• Engagement letters
• Project agreements
• Order forms
• Invoices
• Written project scopes
• Confidentiality agreements
• Other written agreements accepted by FounderHQ and the client

These are referred to collectively as "Engagement Documents."

If an Engagement Document contains terms that conflict with these Terms, the Engagement Document will control with respect to that specific engagement and conflict.

All provisions of these Terms that do not conflict with the Engagement Document will continue to apply.

FounderHQ provides strategic, analytical, educational, and advisory services.

We help clients evaluate and improve areas such as their fundraising readiness, business model, financial assumptions, market positioning, investor narrative, strategy, and supporting materials.

Our role is advisory.

Clients remain responsible for all final business, financial, operational, legal, fundraising, hiring, investment, and strategic decisions.

FounderHQ may challenge assumptions, identify risks, recommend changes, prepare materials, develop models, and provide professional opinions. Our recommendations are based on the information available to us and our professional judgment at the time.

FounderHQ does not guarantee that a client will:

• Raise investment
• Receive investor interest
• Obtain financing
• Secure a particular valuation
• Receive a term sheet
• Be accepted into an accelerator or program
• Obtain a loan
• Generate revenue
• Achieve profitability
• Reach a particular growth rate
• Successfully launch a product
• Receive regulatory approval
• Enter into a commercial partnership
• Achieve any particular business outcome

Fundraising decisions are made independently by investors, lenders, institutions, and other third parties.

Many factors affecting a startup's success or ability to raise capital are outside FounderHQ's control.

Any examples, case studies, historical results, projections, or client outcomes discussed by FounderHQ are provided for context and do not constitute a promise that similar results will be achieved.

FounderHQ may prepare or assist with financial models, forecasts, valuations, scenarios, budgets, market estimates, unit economics, projections, or other forward-looking materials.

These materials depend on assumptions, estimates, information supplied by the client, publicly available information, and judgments made at a particular point in time.

Actual results may differ materially.

Financial projections are not guarantees, promises, or representations of future performance.

Clients are responsible for reviewing and approving material assumptions before relying on financial models or submitting them to investors, lenders, boards, partners, or other third parties.

FounderHQ may update assumptions during an engagement if new information becomes available, but is not responsible for updating completed work indefinitely after an engagement has ended unless separately agreed.

FounderHQ is a startup advisory business.

Unless expressly stated otherwise in a separate written agreement involving an appropriately qualified professional, FounderHQ is not acting as:

• A law firm or attorney
• A certified public accountant or auditor
• A tax adviser
• A regulated investment adviser
• A broker-dealer
• A securities dealer
• A placement agent
• A bank
• A lender
• An underwriter
• A crowdfunding intermediary

Information or recommendations relating to company structure, financial strategy, fundraising, valuation, securities, taxation, contracts, regulation, accounting, or compliance are provided from a startup-strategy and investor-readiness perspective and should not be treated as a substitute for advice from appropriately licensed professionals where such advice is required.

You are responsible for obtaining independent legal, tax, accounting, regulatory, or investment advice where appropriate.

FounderHQ may help clients:

• Understand investor expectations
• Evaluate fundraising readiness
• Refine an investment case
• Prepare investor materials
• Develop financial projections
• Research potential investor categories or profiles
• Develop investor outreach strategies
• Prepare for investor meetings
• Improve due diligence readiness
• Review investor communications
• Understand common fundraising processes

Unless separately agreed through a legally compliant arrangement, FounderHQ does not act as an intermediary for the purchase or sale of securities, hold investor funds or securities, execute investment transactions, or make investment decisions on behalf of investors.

Any decision to offer, issue, purchase, or sell securities remains the responsibility of the applicable company, investor, and their professional advisers.

The FounderHQ Startup Fundability Assessment is designed to help founders evaluate aspects of their startup's fundraising readiness.

Assessment results may include scores, observations, categories, recommendations, identified strengths, weaknesses, or suggested next steps.

Assessment results are informational and advisory.

A high score does not guarantee that a startup will raise capital, and a low score does not mean that a startup cannot raise capital.

Different investors apply different investment criteria, and investment decisions depend on factors that may not be captured by an assessment.

The assessment does not constitute an investment recommendation, credit decision, securities evaluation, legal opinion, valuation opinion, or guarantee of investor interest.

The quality of FounderHQ's work depends significantly on the accuracy and completeness of information provided by clients.

You agree to provide information that is, to the best of your knowledge:

• Accurate
• Complete
• Current
• Not intentionally misleading
• Lawfully provided to FounderHQ

You remain responsible for verifying information contained in final materials before using or distributing them.

FounderHQ is not responsible for errors, inaccurate conclusions, missed opportunities, or other consequences resulting from inaccurate, incomplete, outdated, misleading, or withheld information supplied by a client or third party.

If important information changes during an engagement, you should notify FounderHQ promptly.

Professional engagements may require timely input, feedback, approvals, documents, meetings, or decisions from the client.

Project schedules may depend on receiving this information.

Client delays may result in corresponding changes to delivery dates or availability.

If a project becomes inactive for an extended period because required information, feedback, payment, or approvals have not been provided, FounderHQ may pause, reschedule, or close the engagement as reasonably necessary.

Any specific project timelines or inactivity provisions included in an Engagement Document will take precedence.

The scope of each paid engagement will be determined by the applicable service description or Engagement Document.

Work outside the agreed scope may require:

• Additional fees
• A revised timeline
• A new milestone
• A separate engagement

Unless otherwise agreed, revisions are intended to refine work within the approved scope and do not automatically include significant changes in business direction, strategy, underlying assumptions, deliverable type, or project requirements.

FounderHQ will make reasonable efforts to communicate material scope changes before undertaking substantial additional work.

Fees for FounderHQ services may be displayed on the website, communicated directly, included in an Engagement Document, or stated on an invoice or payment page.

Unless otherwise stated, prices are expressed in the currency shown at the time of purchase or engagement.

You agree to pay all amounts you authorize in accordance with the applicable payment terms.

Payment may be required:

• In advance
• By milestone
• On delivery
• On an hourly basis
• On a recurring basis
• According to another schedule established in an Engagement Document

FounderHQ may suspend work, delay delivery, restrict access to paid materials, or pause an engagement if an amount becomes overdue.

You are responsible for any taxes, duties, or similar governmental charges applicable to your purchase where legally required, except taxes imposed directly on FounderHQ's income.

FounderHQ may use third-party payment processors to accept payments.

When you make a payment through a third-party payment provider, certain payment information may be processed directly by that provider and will also be subject to its applicable terms and privacy practices.

FounderHQ does not guarantee the continued availability of any particular payment method or processor.

We may add, remove, or replace payment options as our business develops.

Refund eligibility depends on the type of service purchased, the amount of work already performed, and any terms stated in the applicable Engagement Document or checkout process.

Unless otherwise agreed:

Professional Services

Fees for services that have already been completed or substantially performed are generally non-refundable, except where required by applicable law.

If a client cancels an engagement after work has started, FounderHQ may retain or invoice amounts reasonably attributable to work already performed, reserved professional capacity, completed deliverables, and non-cancellable costs incurred for the engagement.

Where an Engagement Document contains specific cancellation or refund terms, those terms will apply.

Digital Products and Downloadable Materials

Due to the nature of downloadable or immediately accessible digital products, payments may be non-refundable after access or delivery where permitted by applicable law and where disclosed at purchase.

Meetings and Consultations

Cancellation, rescheduling, or no-show conditions displayed during booking or agreed for a particular consultation will apply to that booking.

Nothing in this section limits refund, cancellation, or consumer rights that cannot legally be waived.

If you believe you have been charged incorrectly or have a genuine concern regarding a FounderHQ purchase, we encourage you to contact us so we can investigate and attempt to resolve the matter.

Nothing in these Terms prevents you from exercising legitimate payment-dispute rights available under applicable law or payment-network rules.

Submitting knowingly false, fraudulent, or misleading information in connection with a payment dispute may constitute a violation of these Terms.

FounderHQ reserves the right to provide relevant records, Engagement Documents, communications, deliverables, proof of service, and transaction information to payment processors, banks, card networks, or other parties involved in resolving a legitimate payment dispute.

FounderHQ may offer recurring advisory, subscription, membership, or other ongoing services in the future or under specific engagements.

Where recurring billing applies, the billing frequency, amount or pricing method, and material cancellation conditions will be disclosed before or at the time you authorize the recurring arrangement.

By enrolling in a recurring service, you authorize the applicable recurring charges according to the terms presented to you.

You may cancel recurring services in accordance with the cancellation method and notice requirements disclosed for that service, subject to any rights available under applicable law.

Cancellation normally prevents future renewals and does not automatically create a refund for services already provided unless otherwise stated or legally required.

"Client Materials" means information, documents, data, branding, business plans, pitch decks, financial information, intellectual property, market research, images, trademarks, content, or other materials supplied to FounderHQ by or on behalf of a client.

You retain ownership of your Client Materials.

You grant FounderHQ a limited right to access, reproduce, modify, analyze, and otherwise use Client Materials only as reasonably necessary to:

• Perform the engagement
• Prepare requested deliverables
• Communicate with you
• Maintain appropriate business records
• Protect legal rights
• Comply with applicable obligations

You represent that you have sufficient rights and authority to provide Client Materials to FounderHQ for these purposes.

FounderHQ understands that startup engagements may involve commercially sensitive information.

We will use reasonable care in handling non-public client information provided in connection with professional services.

FounderHQ may use employees, contractors, professional advisers, infrastructure providers, software providers, or other service providers where reasonably necessary to operate the business or deliver services.

Where appropriate, such parties may be subject to contractual, professional, privacy, security, or confidentiality obligations.

Confidentiality obligations do not apply to information that:

• Is publicly available without breach of an obligation
• Was already lawfully known to the receiving party
• Is independently developed without use of confidential information
• Is lawfully obtained from another source
• Is authorized for disclosure
• Must be disclosed under applicable law or legal process

A separate non-disclosure agreement or confidentiality agreement may impose additional obligations and, where applicable, will control over inconsistent provisions in this section.

FounderHQ owns or licenses the intellectual property associated with our website, brand, services, frameworks, methodologies, systems, templates, models, processes, assessments, educational resources, guides, written materials, design elements, and other proprietary materials.

This may include, among other things:

• FounderHQ branding
• FounderHQ Startup Fundability Assessment structure and methodology
• Advisory frameworks
• Scoring systems
• Financial-model structures
• Templates
• Checklists
• Processes
• Research methods
• Presentation structures
• Analytical methods
• Educational materials
• Website content
• Reusable tools and resources
• Professional know-how

Except as expressly permitted, use of FounderHQ services does not transfer ownership of FounderHQ's underlying intellectual property to you.

Unless an Engagement Document states otherwise, after all applicable fees for an engagement have been paid, the client may use final deliverables prepared specifically for that client for legitimate purposes associated with the client's business.

This includes the right to use, reproduce, modify, and share final deliverables for purposes such as:

• Operating the client's business
• Internal planning
• Fundraising
• Investor discussions
• Financing
• Board discussions
• Strategic planning
• Due diligence
• Partner discussions
• Professional advisory purposes

FounderHQ retains ownership of pre-existing materials, methodologies, templates, frameworks, underlying systems, reusable components, know-how, processes, and generalized concepts incorporated into or used to create a deliverable.

Unless specifically agreed otherwise, clients may not extract, resell, sublicense, publish, commercialize, or distribute FounderHQ's underlying templates, frameworks, methodologies, or proprietary systems as standalone products or competing services.

If an Engagement Document expressly provides for assignment or transfer of specific intellectual property, that written provision will control.

FounderHQ will not intentionally publish confidential client materials solely for promotional purposes without appropriate authorization.

We may request permission to use:

• Client names
• Company names
• Logos
• Testimonials
• Reviews
• Case studies
• Project outcomes
• Selected non-confidential deliverables

Providing such permission is voluntary unless publicity rights are specifically included in an applicable Engagement Document.

If you voluntarily provide a testimonial, review, or other feedback for public use, you grant FounderHQ permission to reproduce, display, edit for reasonable formatting or length, and use that feedback for legitimate business and marketing purposes, provided that we do not materially misrepresent its meaning.

FounderHQ research and analysis may rely on publicly available information, industry databases, market reports, company materials, government information, third-party platforms, publications, or other external sources.

We make reasonable efforts to use information considered appropriate for the relevant work, but third-party information may be incomplete, outdated, inaccurate, revised, or subsequently unavailable.

FounderHQ does not control independent third-party sources and cannot guarantee their accuracy or continued availability.

Clients should independently verify information that is material to legal, financial, regulatory, investment, or major business decisions.

Content published on the FounderHQ website, newsletter, social media pages, articles, guides, templates, posts, resources, or other public channels is provided for general educational and informational purposes.

Such content does not create a professional advisory relationship between you and FounderHQ merely because you read, download, or interact with it.

A professional engagement generally begins only when FounderHQ agrees to provide specific services or otherwise expressly establishes such a relationship.

You agree not to use the FounderHQ website, assessments, materials, or services to:

• Violate applicable law
• Infringe intellectual property rights
• Transmit malicious software or harmful code
• Attempt unauthorized access to systems or accounts
• Interfere with website operation
• Misrepresent your identity or authority
• Submit fraudulent information
• Copy or reproduce proprietary resources for unauthorized commercial resale
• Reverse engineer or systematically reproduce proprietary assessment methodologies
• Scrape or harvest website content in a manner that violates applicable law or these Terms
• Use FounderHQ resources to create a substantially competing commercial product through unauthorized copying
• Engage in fraudulent, abusive, threatening, or unlawful conduct

We may restrict or terminate access when reasonably necessary to protect FounderHQ, our users, our systems, or third parties.

FounderHQ may integrate with or link to third-party websites, software, payment services, scheduling tools, cloud platforms, social networks, or other services.

Third-party services are operated independently of FounderHQ.

Your use of those services may be governed by separate terms and privacy policies.

FounderHQ is not responsible for the availability, content, security, policies, actions, or performance of independent third-party services except to the extent liability cannot legally be excluded.

Our collection and use of personal information is described in the FounderHQ Privacy Policy.

By using FounderHQ, you acknowledge that personal information may be handled in accordance with that policy and applicable law.

To the fullest extent permitted by applicable law, FounderHQ's website, free resources, assessments, and services are provided on an "as available" basis.

FounderHQ does not warrant that:

• The website will always operate without interruption
• All website content will always be error-free
• Every recommendation will be appropriate for every startup
• Information from third parties will always be accurate
• Services will result in funding or other commercial outcomes
• Forecasts will match actual future results
• Every investor will interpret information in the same way

Nothing in this section excludes warranties or rights that cannot legally be excluded.

To the fullest extent permitted by applicable law, FounderHQ and its owners, officers, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or connected with the use of FounderHQ services.

This includes, where permitted by law, losses relating to:

• Lost profits
• Lost revenue
• Lost investment opportunities
• Failure to secure funding
• Lost business opportunities
• Loss of goodwill
• Investor decisions
• Business interruption
• Loss or corruption of data
• Decisions made in reliance on projections or estimates
• Actions or decisions of independent third parties

To the fullest extent permitted by law, FounderHQ's aggregate liability arising from a specific paid professional engagement will not exceed the total amount actually paid to FounderHQ for the specific service or engagement giving rise to the claim.

For claims relating solely to free website use or free materials where no fees were paid, liability will be limited to the maximum extent permitted under applicable law.

These limitations do not apply where liability cannot legally be limited or excluded.

To the extent permitted by applicable law, you agree to indemnify and hold FounderHQ and its owners, officers, contractors, employees, affiliates, and representatives harmless from third-party claims, liabilities, losses, damages, and reasonable costs arising from:

• Client Materials you provide
• Your violation of applicable law
• Your unauthorized use of FounderHQ intellectual property
• Your material breach of these Terms
• Fraudulent or intentionally misleading information you provide
• Claims that Client Materials supplied by you infringe another person's rights

This obligation does not apply to the extent a claim results from FounderHQ's own conduct for which liability cannot legally be excluded.

FounderHQ may suspend or terminate access to services where reasonably necessary because of:

• Non-payment
• Material breach of these Terms
• Fraud or suspected fraud
• Unlawful activity
• Abuse of services
• Security risks
• Material misrepresentation
• Conduct creating significant legal or operational risk
• Other circumstances described in an applicable Engagement Document

Where reasonable and appropriate, we may provide an opportunity to resolve the issue before termination.

Termination does not eliminate payment obligations for services already performed or other rights and obligations that arose before termination.

Provisions that by their nature should survive termination will remain effective, including provisions concerning payment, intellectual property, confidentiality, liability, dispute resolution, and legal rights.

FounderHQ will not be responsible for delays or failures caused by circumstances reasonably outside our control.

These may include significant internet or infrastructure outages, natural disasters, government actions, war, civil disturbance, labor disruption, service-provider failures, cybersecurity incidents, power failures, widespread technical failures, or similar events.

We will make reasonable efforts to resume affected services when practical.

You agree that FounderHQ may communicate with you electronically regarding your use of the website or services, including through email, website interfaces, scheduling platforms, invoicing systems, or other electronic methods you use to communicate with us.

Where permitted by applicable law, electronic agreements, notices, approvals, signatures, and records may satisfy requirements that communications or agreements be in writing.

Marketing communications are subject to applicable law and the communication preferences described in our Privacy Policy.

Unless mandatory law requires otherwise, these Terms and disputes arising from them will be governed by the laws of the State of Wyoming, United States, without regard to principles regarding conflicts of laws.

If you are entitled to mandatory consumer protections under the laws of your country or state of residence, nothing in these Terms is intended to remove rights that cannot legally be waived.

Before starting formal legal proceedings, the parties are encouraged to attempt in good faith to resolve disputes directly.

You may contact FounderHQ with details of the issue so that we have a reasonable opportunity to review and respond.

Unless applicable law requires otherwise or an Engagement Document establishes another dispute-resolution process, disputes that cannot be resolved informally may be brought before a court of competent jurisdiction in Wyoming, United States.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where reasonably necessary to protect intellectual property, confidential information, or other legal rights.

FounderHQ may modify, improve, discontinue, replace, or introduce website features, assessments, resources, products, or services.

Such changes will not remove contractual obligations relating to a paid engagement already accepted unless agreed with the affected client or otherwise permitted by the applicable agreement or law.

We may update these Terms from time to time to reflect changes in our business, services, technology, legal requirements, or operating practices.

The "Last Updated" date at the top of this page will indicate when these Terms were most recently revised.

Where required by law or appropriate because of a material change affecting an existing paid relationship, we may provide additional notice.

Changes generally apply prospectively from their effective date.

You may not assign material rights or obligations under a specific FounderHQ engagement without our consent where the assignment would materially affect FounderHQ's obligations or risk.

FounderHQ may assign its rights or obligations in connection with a legitimate corporate restructuring, merger, acquisition, transfer of business, or similar transaction, subject to applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, where legally permitted.

The remaining provisions will continue in effect.

Failure by FounderHQ to enforce a provision of these Terms on one occasion does not constitute a permanent waiver of that provision or any other right.

These Terms, together with our Privacy Policy and any applicable Engagement Documents, constitute the agreement between you and FounderHQ concerning the matters they cover.

They replace prior discussions or representations concerning those same matters to the extent permitted by law, except where the parties have expressly agreed otherwise in writing.

Questions regarding these Terms may be directed to:

For legal or contractual inquiries, please include "Terms Inquiry" in the subject line.